The 80-20 Rule to Improve Communication – MultiCall

  The 80-20 Rule to Improve Communication In both our personal and professional lives, we strive to be more communicative. But then, if we were communicative 100% of the time, wouldn’t life be easy? Reality is, our communications come and go like waves. This is more so considering how aspects such as perceived alienation plague employees as one of many issues in a WFH scenario.  Catalysed by COVID-19, the world has experienced a digital transformation to a radical degree. We use collaborative tools, to increase our communication, enhancing our efficiency in the process. But there are rules that when applied with this, can push it    further. The 80-20 rule is one such example. Also known as the Pareto principle, this says that 20% of inputs generate 80% of outputs. Simple, right? Yet many struggle with its application. So let’s talk about applying this. Applying the 80/20 rule towards communication means to listen in 80% of the time, and speak in 20% of them. Critica...